Monday, September 23, 2019
Sky broadband Essay Example | Topics and Well Written Essays - 2500 words
Sky broadband - Essay Example In theory and practice, IMC strategies are aimed at combining or integrating the elements of the communication mix, such as advertising and public relations in order to create a balanced and consistent marketing communications message that strengthens the brand. IMC, if managed correctly gives an organization a competitive advantage because of its cost effectiveness and its ability to maximize the impact of its product and services development and the communication of the organization's messages within the marketplace (Ireland, 2002). There is no shared definition of integrated marketing communications in the scholarly literature, but the tenets of IMC have been adopted by businesses globally, and scholars do agree on the theoretical underpinnings of the IMC model (Kitchen, Schultz, Kim, Han, & Li, 2004). The literature offers some outlines for conceptual frameworks that can guide agencies and organisations to ensure an effective implementation of an integrated marketing communications program (Kitchen, Schultz, Kim, Han, & Li, 2004). According to Fitzpatrick (2005), "... According to Fitzpatrick (2005), "one of the defining features of IMC is that it uses all forms of communication and all sources of brand or company contacts as prospective message delivery channels. The ultimate goal is to influence buying behavior through directed persuasive communication targeted to a broad range of stakeholders that influence brand image and organizational reputation" (p.94). Scholars and practitioners of marketing communications believe that the increase in the number of communication channels, media fragmentation, segmentation of consumer preferences, sophistication of consumer databases and analysis, and importance of relationship building to strengthen brand image has forced institutions to consider and adopt a more sophisticated, strategic, and integrated marketing communications effort (Kitchen, Schultz, Kim, Han, & Li, 2004). Integrated marketing communications has evolved from a concept of bundling all of an institution's communications in order to speak with one voice, to a strategic management effort that utilizes detailed consumer information to develop relevant communication (Kim, Han, & Schultz, 2004). Kim, Han, and Schultz (2004) stress the need for organizations to speak to their consumers with an integrated approach because today's consumers are not dependent on organizations to provide them with information. Technology has helped to fragment the current media environment and to increase the speed of information gathering. The result is that consumers are able to integrate their product information consumption without the aid of the organization. In addition to message integration, effective IMC must be supported by marketing budgets and appropriate staffing, skills, and
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